The work has not been graded but I like the output that was submitted to me. Is it possible for the same prof to do the next assignment I will be submitting? If possible, I will greatly appreciate it.
The CEO of the manufacturing company you are currently consulting for has now asked you to investigate implementing a CRM. The company currently uses spreadsheets to track sales calls and a paper address book to keep customer information. The CEO has asked you to research and recommend a CRM that will meet the company’s needs.
Research at least three CRM packages.
Use Microsoft Excel to create a comparison table that compares the pros and cons of each package.
Select one product for the manufacturing company.
Create a 10- to 12-slide narrated, multimedia-rich Microsoft PowerPoint presentation for the customer on why implementing the chosen CRM is prudent. Be sure to address the following:
• Why the chosen package is most appropriate
• How this software will be an improvement over their current methods
• How the chosen CRM package will fit into the overall enterprise of the organization
• The benefits customers can expect because of implementing the new software
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