Outcomes
By the end of this module, you will be able to:
Define human resources management and identify its roles, activities, and
responsibilities.
Explain the importance of HRM to a manager and discuss the relationship
between the manager and the HR practitioner.
Identify and describe internal and external environmental factors and their
impact on HRM.
Identify the knowledge, skills, abilities, and competencies needed to be an
effective HR manager.
Describe the role of the Canadian Council of Human Resources Associations
(CCHRA) and its provincial counterparts such as the BCHRMA in achieving
professionalism in HRM.
Identify key business challenges and the role of HRM in helping
organizations meet these challenges in todays business world.
Discuss the legal framework of HRM and explain the impact of the laws on
the behaviour and actions of supervisors and managers.
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