I need help creating a thesis and an outline on Management Information and Communication Systems. Prepare this assignment according to the guidelines found in the APA Style Guide. An abstract is required. This development notwithstanding, the University of Warwick (2009) noted that using e-commerce does not automatically guarantee success for a company. For a company to achieve the needed successes with e-commerce, that company must ensure that its medium for undertaking e-commerce carries a form of competitive advantage that is not present with other competitors (University of Warwick, 2009). Meanwhile, most of these global companies have attempted to engage in e-commerce, primarily by the use of their websites. By implication, the websites of companies must be presented in a manner that will carry every necessary quality needed in making it appealing to the targeted audience. This report will, therefore, present two major websites, which are the websites of Vodafone and Ooredoo, and subject these websites to critical analysis for their effectiveness in two major areas. The areas are quality and e-commerce operations. The report will be approached from a primary research perspective, where there will be an actual collection of data from respondents to be analyzed based on literature.

From a generalized perspective, the website of Vodafone can be said to be one that has been presented to bring the office of the company closer to its customers. This is because the website seeks to offer several forms of customer-based services and products that would have naturally been found at the various customer care centers of the company. The website has three major divisions, which are consumer division, business division, and company division. The customer division has four major panels, which are Smartphones, Plans and Numbers, Internet, and Support. The smartphone panel is aimed at presenting various offers of phones to the customer. The Plans and Numbers panel is dedicated to different call plan services and phone number related issues.