Create a 9 pages page paper that discusses human resource management in the hotel industry. In the hotel industry as in all other industries is that the management has to come up with strategies to accommodate the priorities, attitudes and working styles of the different generations and working groups at their disposal. This study analyzes the way to find the best strategies to handle all these employee groups and methods of integrating them into the workplace. Focus is then shifted to managing baby boomers after which the culture and traditional values from each generation are analyzed according to how they affect preference to job training. The next stage is an analysis of what each generation values in the workplace and how best to optimize their operations, followed by a conclusion of the study.
The first step in finding the best way to handle different employees involves establishing the different categories of these considerations that are present in the hotel workforce. Knowledge of these categories is a prerequisite for a manager’s efforts towards establishing a strategy to manage them according to the different functions of the HRM including recruitment, training, retention, discipline and rewards (Lievens and Chapman, 2009. RLN, 2008). In this step, the manager is required to undertake an extensive categorization of their staff, grouping them into their respective generations and further classifying them according to their cultures. This undertaking will result in baby boomers, generation X and generation Y classified into their respective cultures such as Spanish, Asian and American among other cultural backgrounds (Hogan, 2007).
The next step involves establishing the characteristics of the various categories generated from step one in terms of their work outlook (Johnson and Johnson, 2011). The hotel human resource manager (HRM) here needs to rely on experiential knowledge on how the different categories operate and evidence from the wide range of literature generated on the subject.
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