1- Ch. 11 – Managing Conflict: Conflict is inevitable. Some of us can confront conflict head on, but others of us avoid it at all costs. Think about someone you experience conflict with. How do you handle it? Be objective rather than emotional in your description. Based on what you read about in the chapter, what steps could you take to improve the situation? (minimum 150 words)
2- In the video Dare to Disagree, Margaret Heffernan describes a research team and why it worked so well. Why might you seek out someone who will dare to disagree with you? What are the challenges you would face in having or being that person? https://www.youtube.com/watch?v=PY_kd46RfVE
(minimum 150 words)
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